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San Antonio, TX 78229

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Rights and Responsibilities of Financial Aid Recipients

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Student Rights

Students have the right to obtain from the school:

  • The names of its accrediting or licensing organizations (in the Quest College Catalog)
  • Information about the school’s programs; its instructional, laboratory and other physical facilities and its faculty (in theQuest College Catalog)
  • The cost of attendance
  • The school’s policy and the Financial Aid Office’s policy on refunds to students who withdraw or are dropped
  • The types of financial assistance available, including information on all federal, state, local, private and institutional financial aid programs
  • The procedures and deadlines for submitting applications for each available financial aid program
  • The criteria used to select financial aid recipients
  • The process used to determine student financial need. This process includes how costs for tuition and fees, room  and board, travel, books and supplies and personal and miscellaneous expenses are considered in the cost of education. It also includes how resources (such as parental contribution, other financial aid, assets, etc.) are considered in calculating student need.
  • Amount of student financial need, as determined by the institution, that has been met (will be provided in a personalized “Award Letter”)
  • The type and amount of assistance in a student financial aid package and an explanation of each award (will be provided in a personalized “Award Letter”)
  • The portion of the financial aid award that consists of loans that must be re-paid, and what portion is grant aid that does not need to be repaid (will be provided in a personalized “Award Letter”)
  • Interest rate on any loan, the total amount for repayment, the length of time for repayment, the date to start repayment and cancellation or deferment provisions that apply (this information is provided viaEntrance Counseling)
  • How to obtain a reconsideration of an aid package, if they believe that a mistake has been made or if enrollment or if the student’s financial circumstances have changed (simply visit the Financial Aid Office and ask!)
  • The policy/process used by the College to determine whether students are making satisfactory academic progress and what happens if students are not
  • Any special facilities and services available to persons with disabilities

The information for most of the bullet points above can be obtained by clicking on the included links. For any questions that remain after reading the linked pages and documents, please call or visit the Financial Aid Office.

Student Responsibilities

It is the responsibility of students to:

  • Review and consider all information about the school’s program before enrolling
  • Pay special attention to the Free Application for Federal Student Aid (FAFSA), complete it accurately and submit it on time at the correct website.  Errors can delay or prevent students from receiving aid
  • Meet all deadlines for applying or reapplying for aid
  • Provide any and all additional documentation, verification, corrections and/or new information requested by the Financial Aid Office, including tax returns and other personal and financial documents
  • Read, understand and keep copies of all forms which they are asked to sign (including printing and maintaining all on-line forms requiring an electronic signature)
  • Comply with the provisions of any promissory note and all other agreements that they must sign
  • Promptly notify the school of any change in name, address or attendance status (half time, three-quarter time or full time).
  • Understand the College’s Satisfactory Academic Progress Policy
  • Understand the College’s Refund Policy and Return to Title IV (R2T4) Policy
  • Attend and participate in “Entrance Counseling” before borrowing federal student loans
  • Attend and participate in “Exit Counseling” prior to graduation or upon withdrawal from the school, if you have borrowed federal loans
  • Honor all copyrights and refrain from unauthorized duplication of copyrighted material
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